The light on the drive is solid the whole time the power is plugged in. Western digital users are fed up with my cloud failures. Oct 21, 2011 western digital has long been in the personal cloud storage space with the wd my book live. I actually got them to replace it with the my passport metal edition, but that is beside the point. Our comments box is a great way for you to view other peoples feedback about products on, and add your own.
Oct 11, 2016 wd unveiled today its latest desktop external hard drive the wd my book. My book is a series of external hard drives produced by western digital. For windows, go to the start menu and select windows update. I recently needed to removed the drive from a western digital my book external. With the power of wd backup, apple time machine compatibility and acronis true image wd edition software, youve got a complete backup routine to help recover data in the event of a computer virus, computer failure, or if you accidentally press delete. Other than the new design, the drive doesnt have much to elevate it above others.
Western digital has long been in the personal cloud storage space with the wd my book live. Youll need a spare power outlet, since the my book needs its. Western digital my book opening the case removing the drive. Wd quality inside and out we understand the importance of your data. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition.
Buying a new mybook elite enclosure, removing the new drive, and installing your old drive may allow for data recovery. It is recommended to use an official power supply with this device as others may cause damage. How to fix bricked wd my book world edition white light or. My book wont power up western digital my book ifixit.
Like the earlier question i have a 1tb western digital my book hard drive and when i plug it in to the usb port the computer detects and the instillation wizard pops up saying that it has been successfully installed but i cannot find my hard drive. My book desktop storage product overview western digital. In most cases, the circuit board inside the enclosure is the cause of the failure and. Western digital mybook drive lock encryption failure and. After some windows 7 updates i could never get it to work again. So a simple failure of the usb or power connector can mean your data is gone. Check the power requirements of the device and the drives and make sure the power cord can supply enough power safely. Buy products such as wd 1tb my passport portable external hard drive, black wdbyft0010bbkwesn at walmart and save. Western digital my book problem question and answer dti. Western digital my book mini usb port replacement some of the newer enclosures are not fully mac compatible, like the seagate expansion enclosure, so make sure it will work with mac before buying. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Here at puget systems, we sell a lot of hard drives, with a good chunk being wd western digital green drives. If youve enabled the hardwarebased encryption, the data on the drive is completely inaccessible without the encryption chip in the western digital enclosure. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away.
The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. Wd western digital 1tb my book hdd 2a ac adapter charger. The tech lady also told me that i should yes plug my hard drive power directly into the wall outlet in. Id had a lot of discs lying around, so i wanted to consolidate it all into one, physical package.
Western digital my book problem question and answer dti data. How ever when i first used thw wd on usb3 it worked. Damaged western digital recovery, recover data from. Mar 09, 2007 my wd 500gb my book essential died recently after a couple years. External drive failure wd my book essential 2tb youtube. Have an older 330 gb drive form wd that uses the same power supply checked 12v 1500ma swapped power supply. Western digital mybook drive lock encryption failure and recovery. Apr 26, 2011 i did go to wd web site and found help to get it to work. Wd claimed that most my cloud and my book live device owners. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Product title ac adapter for western digital wd my. However, you still need to know how to recover data from wd my book if youve lost the files, cant access the files or deleted files from wd my book.
My wd 500gb my book essential died recently after a couple years. Western digital users are fed up with my cloud failures zdnet. Ive recently purchased a wd mybook external hard drive to back up all of my physical media with. Also, pay attention to the power booster cable link above. The wd hard drive failed to show up on my pc and i couldnt access saved data. Find low everyday prices and buy online for delivery or instore pickup. Feb 28, 2017 the 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more. Western digital mybook elite external hard drives use hardwarebased encryption chips to optionally encrypt drives using 256bit encryption. Apr 07, 2014 western digital users are fed up with my cloud failures.
Its not to say they are altogether junk, but they do tend to be prone to drive failures given that green drives go to a hibernate state during long periods of inactivity, rather than a simple drop in rotational speed like the red drives offer. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. External hard drives free delivery possible on eligible purchases. Fix and repair wd my passport ultra not detectedshowing. Page 2 of 2 recovering data from wd my book drive thats had a surge failure posted in external hardware.
The drive is not powering up western digital my book. Wd my book essentiallive are great choices to store files. List of all wd firmware and software available for download. Page 1 of 2 recovering data from wd my book drive thats had a surge failure posted in external hardware. With the power of wd backup, time machine compatibility and acronis true image wd edition software, youve got complete backup routine options to help recover data in the event of a computer virus, computer failure, or if. Performance benchmarks western digital my book 8tb and. My wd my book external hd had its power supplycontroller board fried. Western digital, wd, the wd logo, my book and my passport are registered trademarks and my. Buy wd 8tb my book desktop external hard drive, usb 3. Sep 15, 2018 page 1 of 2 recovering data from wd my book drive thats had a surge failure posted in external hardware. Help me get my data off a wd mybook techspot forums. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. With the power of wd backup, time machine compatibility and acronis true image wd edition software, youve got complete backup routine options to help recover data in the event of a computer virus, computer failure, or if you accidentally press delete. No dashboard after power failure my book live wd community.
Product title wd 3tb my book desktop external hard drive, usb 3. After the power was restored my mbl has been working fine except for the dashboard. Wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Countless hours trying to get wd my book usb3 to work on usb3. Oct 15, 2015 the stupid lights abruptly went out here in san diego last thursday. I bought a western digital my book essential edition 1tb external hard drive in july 09. Sign up for our newsletter and receive a coupon for your next order. The hd is unallocated to the pc not showing up on explorer.
It takes voltage from your walwart and coverts it to voltages the harddrive needs. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. Wd data lifeguard diagnostic since the drives are western digital ones or simply check the raw values of the s. Western digital is not responsible for any such modification or tampering. My book failure external drives for mac wd community. However, you still need to know how to recover data from wd my book if youve lost the files, cant access the. Western digital my passport user manual pdf download. Once this has been done, plug it back in and start it up. Its the cornerstone of wds strategy to help consumers organize their content and access it anywhere from the new wd 2go mobile apps to the wd tv live media streamers connected to a tv. Western digital my book mini usb port replacement some of the newer enclosures are not fully mac compatible, like the seagate expansion. Damaged western digital recovery, recover data from damaged wd hard drive not recognized, not working,not showing up, power failure, logical damaged in windows 710 laptop desktop pc western digital my cloud and western digital my passport western digital my book external hard drive. The 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more. Is it possible that the wd mybook 4 external drive has gone into some kind of protective or sleep mode a software issue and if so, is there anything i can try to get it to power up.
How i rescued my data from a 3tb wd my book external hard drive. My wd my book external hd had its power supplycontroller board fried by a power surge. Western digitals users are sick to death of my cloud service failures. But, the drive wont read properly after only three days of operation now. Agoz ablegrid basily baval electronicphonecables epicdealz importer520 lexington online omnihil optimum orbis readywired sandisk tpower tdsourcing western digital ugreen usa gear upbright wd wd retail wd tdsourcing green wd20ezrx wd tdsourcing. It failed due to a power failure in the neighbohood. You are responsible for the contents of your comments and any consequences that may arise as a result of them.
Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps. I didnt have the power cord but you can still get the data from your old hard drives. This may enable you to exclude them as potential causes of the issue. Fix and repair wd my passport ultra not detectedshowing up.
Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Millions of people around the world trust their data to my book desktop storage. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way. With the power of wd backup, apple time machine compatibility and.
At the beginning of this month western digital announced the my book live duo, a two bay version of their popular my book live. External drive failure wd my book essential 2tb my. There is a suspicion that revision rn b3d labeled on the bottom. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Acces pdf wd my book world edition default ip address up and would not power on, this is how i managed to rescue all of my 2. Similar situation is with wd my book world edition i white light or with my previous hdd that has. This also involves a western digital my book essential 2. Ive tried reinstalling it from the cd but that only temporarily restores it, and only for that networked machine. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Password protection with hardware encryption the my book drives builtin 256bit. Recovering data from wd my book drive thats had a surge failure.
Talked to wd on the phone to verify they would replace the drive but not remove the data or send the old drive back. For mac, go to the apple menu and select software update. Hello, i have a 4tb western digital mybook external hard drive. If you have a surface book, the max volume is 2 tb with the wd my passport. Wd my cloud solid red light on data medics recovery. How i rescued my data from a 3tb wd my book external hard.
Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Edition software, youve got a complete backup routine to help recover data in the event of a computer virus, computer failure, or if you accidentally press. Windows 7 professional is reporting that the drive needs to be formatted to even be used now, but i appearntly cant. Wd western digital 1tb my book hdd 2a ac adapter charger power supply cord wire wd western digital 1tb my book hdd 2a ac adapter charger power supply cord wire. Nov 07, 2002 power failure is the third book ive read on the enron scandal so far, and complete with some humorous quotes, it manages to be entertaining while still telling the true story of what happened and not dramatizing anything. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. The stupid lights abruptly went out here in san diego last thursday. Recovering data from wd my book drive thats had a surge. Especially in our serenity systems, the quiet operation of the green drives is essential when a customer wants a lot of storage space without the added noise that usually accompanies hard drives. External drive failure wd my book essential 2tb my workaround. My book desktop storage also works great with acronis true image wd edition software to schedule complete system backups.
With seemingly more connected devices in the household now than people, the trend around centralizing a. Sep 12, 2019 wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Feb 07, 2017 recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. It sounds like the mybook internal power supply has failed.
To get started, choose the western digital brand youd like help with. For the home user, and even smb, thats a nice touch. Wd mybook failure external drives for pc wd community. Fix wd external hard drive not workingrecognizedshowing up. Jan 23, 2012 the only thing we didnt really like was the single drive risk enter the my book live duo, a two bay unit that comes preconfigured in 4tb and 6tb options. Wd external hard drive case removal, no power cord.
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